Customer Protection Standards
COVID-19 Policy and Procedures
Updated May 20, 2020
At Robothink Sussex safety and health of our young engineers and enthusiasts alike is of utmost importance. Therefore when there are safety requirements and recommendations set in place, we follow them to ensure public safety.
Depending on the severity of the situation and the level of emergency, we decide which steps to take and whether to temporarily suspend our programs or continue running them while following general guidelines and safety procedures.
As pandemic has been developing worldwide, we have been following guidelines provided by Center for Decease Control (CDC) and Delaware Division of Public Health and Social Services (DPHSS). We are closely monitoring the situation and implementing procedures recommended to prevent further spread of the virus.
Due to governor's Stay-At-Home order that directs all non-essential businesses to close for the time being, we had to suspend our programs at our Robothink Sussex office starting March 23, 2020. Since then we have extensively sanitized all surfaces and equipment and implemented a number of procedures going forward.
Procedures Followed Upon Reopening
Upon opening for in-person classes and camps, we will be following newly adopted procedures to ensure children and their families are protected as much as possible while attending our programs. Please take a look below to see what specific measures we will be taking to ensure everyone's safety.
Besides measures mentioned above, we are decreasing the sizes of our classes to a maximum of 8 children per class. Since our space allows for up to 28 children in one area, decreasing the size of classes allows us to provide ample space for each child offering more than enough space for social distancing while they are engaged in their activities.
As mentioned above, each child will be provided with a separate robotics kit and equipment used with it for the during of the whole program, so that there is no sharing of equipment between children and therefore not possibility of cross-contamination.
While it is required for a parent to wear face covering while dropping off their or picking them up at our facility, children ages of 12 and under aren't required to wear face coverings according to CDC due to a possible choking hazard. As such, it is up to each parent's discretion whether they want their children wearing face covering or not. Robothink Sussex will have face masks available if a parent wants their child to wear face covering, but doesn't have one available.
We hope that the measures taken assure you of our commitment to health and safety of everyone around and you feel confident placing your children in our programs knowing that they have the best time learning STEM while having fun and staying safe!